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Why Are We Yelling?

The Art of Productive Disagreement

ebook
1 of 1 copy available
1 of 1 copy available
Have you ever walked away from an argument and suddenly thought of all the brilliant things you wish you'd said? Do you avoid certain family members and colleagues because of bitter, festering tension that you can't figure out how to address?

Now, finally, there's a solution: a new framework that frees you from the trap of unproductive conflict and pointless arguing forever.
If the threat of raised voices, emotional outbursts, and public discord makes you want to hide under the conference room table, you're not alone. Conflict, or the fear of it, can be exhausting. But as this powerful book argues, conflict doesn't have to be unpleasant. In fact, properly channeled, conflict can be the most valuable tool we have at our disposal for deepening relationships, solving problems, and coming up with new ideas.
As the mastermind behind some of the highest-performing teams at Amazon, Twitter, and Slack, Buster Benson spent decades facilitating hard conversations in stressful environments. In this book, Buster reveals the psychological underpinnings of awkward, unproductive conflict and the critical habits anyone can learn to avoid it. Armed with a deeper understanding of how arguments, you'll be able to:
  • Remain confident when you're put on the spot
  • Diffuse tense moments with a few strategic questions
  • Facilitate creative solutions even when your team has radically different perspectives

  • Why Are We Yelling will shatter your assumptions about what makes arguments productive. You'll find yourself having fewer repetitive, predictable fights once you're empowered to identify your biases, listen with an open mind, and communicate well.
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      • Booklist

        November 1, 2019
        After decades of experience facilitating difficult conversations, Silicon Valley entrepreneur Benson delves into the anatomy of arguments and delivers new ideas about productive disagreement. This well-organized book features witty illustrations and practical advice. He constructs a framework that helps remove readers from the trap of unproductive conflict and pointless arguing. He also covers related topics, such as anxiety, anger, avoidance, frustration, points of view, and more. Benson recommends Eight Things to Try in order to have more productive disagreements, including examining the anxieties born of past experiences that might make you more emotional about certain topics, and accepting the reality that not everyone is going to agree with you. The book is dotted with short explanations, such as common biases, and lists, including Guidelines for Productive Disagreements, as well as recommendations for further reading. Everyone faces disagreements. This easy-to-read and compelling book will appeal to a wide range of audiences, from students and parents to those in the workplace.(Reprinted with permission of Booklist, copyright 2019, American Library Association.)

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    • Kindle Book
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    Languages

    • English

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